Getting Started - Insights

How to send your data to Volt Insights so you can start tracking and analyzing your messaging.

Martin Langelo Lien avatar
Written by Martin Langelo Lien
Updated over a week ago

You have probably seen the dashboard above before signing up. While we wish it could be populated automatically, sadly, it is not magic. In order to get your data to display, we have to connect your Delivery Reporting (DLR) webhook to Volt. Once set up right, you should never have to touch it again.

The below step-by-step guide should have you up and running in no time!


Step 1

First, we need to set up your free account. You can do so by selecting "Create Account" from our website. Or you can click the button below:

Once you're on the page, you need to follow the prompted steps, and you'll have your own free Volt Insights account in seconds!


Step 2

Once you have completed your account creation, you'll be met with a blank dashboard page. The first step will be to connect your data. To do so, first start by generating an access token by clicking "Access Token" in the left navigation and following the steps to generate a token on that page.

This is what you are met with:

This is where you go to create your API key(s):


Step 3

Once you've generated a token, click the Documentation link in the left navigation to view our Insights API to learn how and what data you should send to Volt Insights to complete your integration.

You can also access the Insights API right here.

We have general webhook instructions on the main guide and an ever-growing list of CPaaS-specific guides that currently constitute Twilio and Telnyx, which can be found on the left margin.

The general guide will be able to have you covered for any and all CPaaS DLR connections. If you ever get stuck, please don't hesitate to reach out to our support team by using our in-app chatbox, or emailing your questions to [email protected].


Step 4

Once the webhook is built, you should test that your webhook setup is successfully connected. We have a guide built out to test your setup here.

Again, if you ever find yourself stuck, we are always here to help. You can always reach our support team by using our in-app chatbox or emailing your questions to [email protected].


Setup Complete

Congratulations! At this point, your account is set up and should be displaying your data on your Volt dashboard in real time. This is how your dashboard should look:

Remember, we can only analyze what we receive. So unless you manually decide to send us historical data, the dashboard will only populate with new DLR information as of the date you activated the webhook.

Are you ready to start getting insight into your SMS Deliverability? Get started today by setting up your free Volt Insights account.

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