How to send a wave

Learn how to send text messages to several contacts at once.

James Deck avatar
Written by James Deck
Updated over a week ago

With Waves, you can send mass text messages to a list or multiple lists of contacts. If you want to customize your Wave, read this article on how to create a template.

On the sidebar menu, click the Waves icon to access the Waves Section. Then click on the "+" to create a New Wave.

Screen Shot 2021-12-06 at 3.32.41 PM

Step #1: Name your Wave for internal purposes.

Step #2: You’ll need to choose if you want to send the wave to one "Account" or to a "Group".

Step #3: Decide whether you would like to use a templated message or craft a custom one.

Step #4: Decide when you want the message to go out. You may send it immediately or schedule it for later.

Step #5: Hit the yellow "CREATE" button at the top right of your screen and watch the responses roll in!! If you are not ready to send it and want to see a preview of the message, you may save the message as a "Draft" instead.

Volt Waves 5

Pro Tip: You can schedule multiple messages at once to minimize your daily workload!

Wave Analytics

Volt will provide you with a campaign-specific deliverability report for each individual Wave you send out!! Here is a screenshot that shows what our Message Status Report provides. The Report will tell you about individual message cost, the number of contacts involved, and the deliverability rate.

Volt Message Status Report

  • Messages attempted to send - Total amount of attempted messages.

  • Message Success Rate - % of successful messages

  • Messages Delivered - Number of texts delivered.

  • Messages Failed - Number of messages that failed.

  • Messages in-flight - Messages that are currently in the process of sending.


Did this answer your question?