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What are the different user permissions?
What are the different user permissions?

Each user can be created with different permissions. These are the permission sets we currently use.

Precious Henderson avatar
Written by Precious Henderson
Updated over a week ago

There are four different user permissions: super-user, organizational admin, account admin, and responder. Each of these permissions have different functions.

Super-User - Has all permissions, including billing and number management. This is the same level of permissions as the person who started the account.

Organization Admin - Has all permissions except for billing and number management. This could be a team lead who needs to add or remove users.

Account Admin - Has all the permissions for a given phone number. Does not come with Organization level permissions. For example, this user can upload contacts but cannot add new users or phone numbers.

Responder - This user only has access to Conversations and Contacts. This user cannot send Waves (mass messages) or edit Flows (campaigns).

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