Volt

Need to export or download a contact list? Here's how!

How can I download a list?

When you need to add or subtract permissions from certain users.

How can I remove, add, or change user permissions?

There are 3 ways you can add contacts to your Volt account.

How do I add contacts?

Each user can be created with different permissions. These are the permission sets we currently use.

What are the different user permissions?

We wanted Volt to feel as personal as possible, so people could respond by texting or calling just like a normal text.

Can people call my Volt number?

What is the difference between a Wave and a Flow?

Article covering everything about our Volt Contact Signup Form

What Is The Contact Signup Form?

Learn how to use custom fields and understand what their purpose is within Volt.

What is a Custom Field?

Can I add multiple users?

Learn where to find your Volt ID to connect with your Zapier account.

How to find your Volt Account ID.

Do you have a mobile app?

What is TCPA?

How to use Volt's built-in Link Shortener

Can I Send Links?

Here are a few best practices that will help you create the most effective text message campaigns possible.

What makes a great text message?

Understand how SMS message "segments" are calculated and how "segment" count can affect your usage costs.

How Much Does Each Text Cost?

This guide will show you how to update your credit card, debit card, or other payment method on file.

Update Card On File

How to find your messaging deliverability numbers and possible reasons it might be low.

Why is my deliverability so low?

Here are a few examples of compliant and non-compliant messages to help get you started.

Examples of compliant and non-compliant message content

Why are some Area Codes unavailable for messaging?

What is an Exhausted Area Code - NPA ?

This is how you reset another user's password from within Volt

How to Reset a Password

How to Upload an Unsubscribe List

Precious Henderson

Martin Langelo Lien

Amanda Moya

Messaging FAQs

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